Let’s Stay in Touch!

Got questions, custom requests, or just want to say hi? We’d love to hear from you!

Company Name: Santra & Co.
Address: 80, Golaghata Road, VIP Towers, Block E-404, Kolkata 700048.

Email: info@lokaloom.com
Call: +91 81003 01772

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Frequently Asked Questions

[If applicable] Yes, you can pick up your order in-store. Please contact us to arrange.

We do not issue refunds, rather store credits which are typically processed within 3-5 business days

Yes, we offer store credit for returns and exchanges.

[If applicable] Yes, we offer gift cards that can be purchased online or in-store.

You can track your order using the tracking number provided in your shipping confirmation email.

Yes, you can return or exchange items within 7 days of purchase

Please contact our customer service team with your order number and reason for return/exchange.